Last updated: July 27, 2026

Overview

ChargebackUS ("we," "us") operates chargebackus.com to connect individuals dealing with payment disputes, unauthorized charges, or chargebacks with independent third-party service providers. We are not a law firm, bank, or financial institution, and we do not provide legal advice or financial services.

Information We Collect

When you submit the "Get Connected" form, we collect the information you provide, which may include your name, email address, phone number, a description of your issue, and the type of dispute you are experiencing.

How We Use Your Information

We use the information you submit to identify and connect you with independent service providers who may be able to assist with your case. We do not use your information for any purpose unrelated to this connection service.

Sharing Your Information

We share your submitted information with independent third-party service providers so they can contact you about your case. These providers operate under their own terms and privacy practices, separate from ours. We do not sell your personal information.

No Upfront Fees

We do not charge any upfront fees for our connection service. Any fees charged by independent service providers are agreed between you and that provider directly.

Data Security

We take reasonable measures to protect the information you submit, but no method of transmission over the internet is completely secure.

Your Choices

You may contact us at info@chargebackus.com to ask about the information you've submitted or to request that we stop sharing it with providers going forward.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

Questions about this Privacy Policy can be sent to info@chargebackus.com.